▸What is UGIM vs ranked GIM?
UGIM is unranked Group Ironman - same group-locked rules without the ranked leaderboard pressure. Our catalogue covers kits and lines teams typically want on either mode; confirm any rank-specific restriction in live chat before ordering.
▸How do I sell drops back to you?
Open /sell-ugim-items (Sell your GIM items). Logged-in customers can start the sell flow from there; staff review offers on the admin side.
▸Why does stock sometimes show a dash?
Some SKUs are made-to-order or not wired to the automated stock sync. A dash means we did not attach a numeric stock attribute - chat can still confirm availability before payment.
▸Is buying OSRS gold or services safe?
Yes - when you use mypvm.shop. We've been operating since 2019 with a long track record of account-safe deliveries. Every booster logs in from a residential VPN matched to your account's last-known login region, and we never use third-party clients or bots.
▸How fast is OSRS gold delivery?
Standard-sized orders are typically delivered in under 8 minutes during business hours. Larger orders may be split across multiple trades to avoid Jagex wealth-flag triggers, but no order takes longer than a few hours end-to-end.
▸Can I keep playing while a service runs?
For duo/self-play services (most bossing, some skilling), yes - you keep playing and our booster joins your group. For pilot/carry services, no - we need exclusive access to the account. Check the service page for mode availability.
▸What payment methods do you accept?
Credit/debit cards (Visa, Mastercard, Amex), Apple Pay, Google Pay, and cryptocurrencies (BTC, ETH, USDT, LTC). All payments are processed through PCI-DSS compliant gateways.
▸Will I get banned for using mypvm.shop?
For in-game services (bossing, power-leveling, quests, achievements) we use account-safe practices: residential VPNs matched to your country, real human play, RuneLite vanilla only, and no third-party clients. Gold buying and selling always carries inherent risk from Jagex's side - that's the nature of the RWT market, not something any provider controls. If you're worried about your account, stick to in-game services.