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Contact Us
Real humans, fast replies. Pick a channel that fits and we'll be there - usually within a few minutes during peak hours.
What's it about?
Pick the kind of question - we route you to the right channel.
Booster late, wrong delivery, stuck in queue, or anything off-script with an in-progress service.
Open a ticket on Discord If we can't find a booster to take your order → 100% refund. Mid-order cancellations are compensated pro-rata. Chargebacks are not the path.
Talk to a manager Worried about a recent login, want to enable 2FA on your order, or saw a flag from Jagex - write us first.
See security policy Affiliate signup, content collab, sponsorship, journalist enquiry, or general business questions.
Email us directly Response times
How fast each channel answers.
- Live Chat< 5 min
- Discord ticket~5–10 min
- Email< 1 hour peak · < 8h off-peak
All channels are staffed 24/7. Off-peak = roughly 03:00–08:00 UTC.
Before you write
90% of tickets resolve themselves once you check these.
- Checked your order page - most "where's my order?" questions resolve here.
- Discord ticket already open? It's the same queue - please don't open a second one.
- Refund / cancellation timing rules: terms & conditions.
- Account-safety question? Read how we keep your account safe first.
